Wicked Good Customer Service

Before you reach out, give Charlie our real-time chatbot in the bottom left corner a shot! He’s wicked smaaht and can answer most questions about orders, shipping, returns, and more in just a few seconds. If he can’t help, no worries — our team is always here to jump in and get you what you need.

We're here to help. Whether you've got a question about your order, need sizing advice, or just want to talk New England sports — our team typically responds within 24 hours.

Before reaching out, try our self-service options — you might get your answer even faster:

Track My Order | Returns & Exchanges | FAQ


Try Charlie First

Got a quick question? Click the chat icon in the bottom left corner and say hi to Charlie — our wicked smaaht chatbot. He can answer most questions about orders, shipping, returns, and more in seconds. If he can't help, our team will jump in and take care of you.


General Questions & Order Support

Email us at help@chowdaheadz.com or use the contact form below.

Send Us a Message


Other Inquiries

Wholesale & Retail Accounts — Looking to carry Chowdaheadz in your store? wholesale@chowdaheadz.com | Learn more about wholesale

Bulk Orders — Need gear for an event, team, school, or company? wholesale@chowdaheadz.com

Media, Press & Marketing help@chowdaheadz.com

Legal & IP Notices — Certified mail only. View our IP Notice policy


Find Us

Chowdaheadz 35B Industrial Parkway Woburn, MA 01801

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